Terms & Conditions

By using our group websites, any associated apps or digital presences, and any membership or loyalty programmes, you agree to comply with the following terms and conditions. This, alongside our privacy policy, govern Common & Co Limited’s relationship with our users in relation to our online presences, our group websites included.

The term ‘Common & Co Limited’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

COMMON & CO APP & MEMBERSHIP TERMS & CONDITIONS

MOBILE APPLICATION TERMS AND CONDITIONS OF USE OF THE COMMON & CO APP (HENCEFORTH REFERRED TO AS “THE APP”)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE APP OPERATED BY THE COMMON & CO LIMITED.

These Terms and Conditions, together with the Apple Licensed Application End-User Licence Agreement (this can be found at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) for Apple devices and/or the Google Play Terms of Service (this can be found at https://play.google.com/intl/en_uk/about/play-terms/index.html) for Android devices (henceforth referred to as “the EULAs”), and any additional terms of use incorporated into the EULAs by reference, as well as the Common & Co Privacy Policy (this can be found at https://www.aplacecalledcommon.co.uk/legal/) are collectively “the Terms of Use”.

Common & Co Super Special Membership, and the wider loyalty scheme to which users sign up, will henceforth be referred to as “Membership”.

COMMON & CO APP TERMS OF USE

The Terms of Use apply to your use of:

  • The App hosted on the Apple iTunes App Store in relation to Apple devices or the Google Play Store in relation to Android devices, following your download of a copy of the App onto your mobile telephone, handheld device, or any other platform.
  • Any of the services you can access via the App.

By accessing or using the App you agree to be bound by these Terms of Use. If you disagree with any part of the Terms of Use then you may not access the App, nor use any of its services.

In order to access the App and access its services, it is mandatory that you meet the following requirements:

  • You must be aged 18 or over to download and use the App
  • If alcoholic or age-restricted products are purchased in conjunction with an offer, both the purchaser and any intended consumer must be aged 18 or over and able to provide valid ID upon request

Common & Co accepts no responsibility for any damage or data loss caused to your mobile telephone or device as a result of downloading the App.

As is always the case, admission to licensed premises and service by our staff will be subject to licencing laws, as well as any individual policies of the bar itself and the discretion of our staff, regardless of whether you have access to the app or any loyalty scheme.

Membership rewards loyalty by giving credit each time you make a purchase at any Common & Co group bar or event, or hit any other predefined actions – this is done through accessing and scanning membership details at the point of purchase. Membership also entitles members to rewards and offers, as advertised on the app itself or through our other web presences. Credit expires 12 months after being earned, and this ‘balance’ may be used to redeem food or drink offers.

Common & Co reserves the right to implement separate levels or tiers of membership and loyalty levels, depending on a user’s relationship with the group – for example, employees may be liable for a different membership tier. These will always be issued and revoked at the discretion of the group.

The app, and membership, can only be used at Common & Co locations or events, unless explicitly stated by the group.

Only one membership may be registered and used per individual, and any multiple accounts identified are liable to be deleted.

The membership QR code must be presented at the time of purchase to redeem any rewards/credit, and rewards will only be issued to the membership presented at the time of purchase. 

Only the person to whom the app/card is registered may use the app and ID may be asked to be shown.

Regarding any credit accrued on individual accounts:

  • Credit will expire 12 months from when it is earned.
  • There is no cash value to credit earned through membership
  • Credit can not be transferred between accounts
  • Credit can only be added to the membership account used to place an order
  • Credit may take up to 72 hours to be added to an account
  • Credit may not be eligible to be added when other loyalty bonuses/offers are used.

WEBSITE & APP CONTENT TERMS & CONDITIONS

Content on our websites, apps, or digital presences, are for general information and use only. Content, including any menus, offers, or any other information, can be subject to change without notice.

Neither ourselves nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information, and materials found or offered on this website for any particular purpose. 

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We will strive to ensure all details are as up to date as possible, that any information provided is accurately represented, and that any presence operated by ourselves runs as smoothly and efficiently as possible. Use of information provided by our websites, or any materials on our digital presences, is done so entirely at the user’s own risk, for which we will not be liable. It is each individuals’ responsibility to ensure that any product, service, or information provided by our websites or digital presences meet your requirements, within the bounds of reason. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website, app, or any other digital presence. This includes any website, digital presence, or app experiencing any technical issues outside of our control.  

Our website, digital presences, and app contain material that is owned by, or licenced to the group. This includes imagery, design, appearances, graphic design, copy, and any other content created by our staff – however, it is not limited to this. Reproduction of this, or any use, may be subject to copyright. 

Any information provided about Common & Co bars by third parties may be outside our purview, and we can not attest to the accuracy of this information, nor any imagery or opinions about our offerings provided by third parties.

Our websites, digital presences, and apps may contain links to third party sources: any information or content provided on these links are the responsibility of the third party. A link to a third party does not imply any endorsement of views or policies represented on those pages, and should not be seen as such. 

Unauthorised use of this website may cause litigation for criminal damages, and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

If you have any enquiries about earning credit or rewards, your account in general, membership, or our websites, please email alice@commonandco.co.uk